Question 1

What does AmKnown do?

Accepted Answer

AmKnown is a specialist Amazon growth agency. We help brands optimize listings, run profitable PPC, fix account issues, and scale sales through full account management.

Question 2

Who do you work with?

Accepted Answer

Amazon sellers and brand owners on Amazon.com, Amazon.ca, Amazon UK/EU, and Amazon UAE. We serve founders doing $10K/mo through to 8-figure brands.

Question 3

Where are you based?

Accepted Answer

Our team is based in Wah, Pakistan, and we serve clients in 12+ countries worldwide. All communication is in English.

Question 4

Do you take a percentage of my ad spend?

Accepted Answer

No. Every service - including ongoing management - is a fixed retainer. We do not take a cut of your ad spend. What you see on the pricing page is what you pay.

Question 5

How do I pay?

Accepted Answer

We accept Payoneer, international bank transfer, and Western Union. Once you agree to a quote, upload your payment screenshot and we verify it manually, usually within a few hours.

Question 6

Do you offer refunds?

Accepted Answer

Yes, within the limits described in our refund policy. Audits and one-time projects are refundable before work begins. Monthly retainers can be cancelled with notice.

Question 7

Is the audit really free?

Accepted Answer

Yes. Submit your store or ASIN and you get a written report in 48 hours - no card, no commitment. If the report shows we can help, we quote you. If not, you keep the report.

Question 8

What do I get in the free audit?

Accepted Answer

A written report tailored to the type of audit you request (listing or PPC). It covers listing health, PPC structure and wasted spend, keyword gaps, indexing issues, and the top 3-5 fixes we would prioritize for your account.

Question 9

How do I book the free consultation call?

Accepted Answer

Click 'Book free consultation call' anywhere on the site. It takes you to our calendar - pick a 30-minute slot that works for you.

Question 10

How long before I see results from PPC?

Accepted Answer

Most accounts see meaningful ACoS drops in 3-6 weeks. Ranking and sales improvements from listing changes usually show in 2-4 weeks after Amazon re-indexes.

Question 11

Can you fix a listing that has been suppressed?

Accepted Answer

Yes. Listing reinstatements, suppression fixes, and account health issues fall under Troubleshooting. Turnaround depends on the issue but we resolve most within 3-10 days.

Question 12

Do you write copy or just optimize keywords?

Accepted Answer

Both. Listing optimization includes title, bullets, description, backend keywords, and A+ / EBC content when applicable.

Question 13

What do you need from me to start?

Accepted Answer

Read-only access to your Seller Central and Ads Console, plus a short questionnaire about your brand, goals, and margins. That is it.

Question 14

How do we communicate?

Accepted Answer

Email and WhatsApp are both available, whichever works best for you.

Question 15

Do you sign an NDA?

Accepted Answer

Yes, on request. We treat all client data as confidential by default whether or not an NDA is signed.

Frequently asked questions

About AmKnown

Pricing & payments

Free audit & consultation

PPC & listings

Working together

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